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HOMEOWNER FAQ

Find the answers to common questions regarding residential septic tanks and systems. Don’t see your question below? Contact us today and we will be happy to provide any additional information you may need.

My tank alert alarm system is sounding, what do I do?

If your Tank Alert Alarm is sounding, the system is signaling a "high level" alarm. That means there is a problem with the system and it needs to be addressed as soon as possible! Call us at 610-444-3859 right away to take care your system.

Do the plastic caps and concrete discs have anything to do with my septic system?

Yes they do. They could be clean outs in the sewer line, inspection ports for the septic tank, cesspool access, distribution box location, drain field lateral risers or observation pipes for the drain field.

Can McGovern help make sure that I am using and maintaining my septic system properly?

Yes. A regular Maintenance Program will not only help prevent system problems before they occur, it can assure that your system is functioning properly so you can relax knowing that everything is working as it should be. The proper usage of any septic system by you, the owner, is crucial on a daily basis.

Is routine maintenance required for my septic system to work efficiently?

Yes. Some counties/local municipalities require that service be performed on a two or three year basis.

Can you test my septic system to see if it is working properly?

Yes. We can perform a free Septic System Evaluation or, if requested, a complete PSMA/NOF Septic Certification.

Should I be concerned when buying an existing home with a septic system?

You should call us to test and certify the existing septic system. We will inspect the system, run a Hydraulic Load Test if necessary, and document the current condition of the entire system. Our PSMA/NOF Certified Technicians will perform their duties as required in the PSMA/NOF Guidelines.

I have been told that my septic system is failing. Can you tell me what to do?

Yes, but first we would conduct an On-Site Evaluation and Customer Consultation to verify the system condition. If the system is failing, we then recommend the proper course of action in order to proceed with your replacement options.

Can you tell me what determines how big a new drain field will need to be?

After conducting Soil Testing/Test Pit Analysis and a positive percolation test, which will determine the rate at which liquids are absorbed, we factor this data along with the daily water usage to establish the new drain field size requirements.

Can you help me comply with any and all state and local regulations?

We take care of everything right from testing, system layout and design, and permit processing for all types of residential septic and waste disposal systems.

I broke my above ground septic system pipes while cutting the grass. Can you tell me what I should do?

Our team can take care of any system repairs, modifications, enhancements and alterations you require.

My septic system backs up because of excessive grease in the lines. Can you help me solve this problem?

Yes, with a procedure called Pressure Jetting.

My septic system is 20 years old and will need to be replaced soon. Can you help me?

We routinely handle system installations and replacements for new and existing homes.